Frequently Asked Questions

Everything you need to know about learning, certification, and the Codexa ecosystem.

📚 General

What is Codexa Academy?

Codexa Academy is a comprehensive training platform offering program-aligned courses for 127+ digital services. We bridge the gap between learning and earning by certifying students for real-world freelance and employment opportunities across the Codexa ecosystem (Academy, Serve, and Store).

How does the Codexa ecosystem work?

Think of it as a Career Cycle: Learn on Academy → Earn (Active) as a Verified Professional on Serve → Earn (Passive) by selling digital assets on Store → Teach as an Instructor back on Academy. One account works across all three platforms.

Is Codexa Academy free?

Registration is free. Individual courses are pay-per-course, and we offer course bundles with significant discounts. Organizations can purchase bulk seats for teams. See our Pricing page for details.

Who can join Codexa Academy?

Anyone! We serve students (freelancers, job seekers), instructors (industry experts), organizations (companies, colleges), and affiliates (marketers). Each role has a dedicated panel with specialized tools.

Is Codexa Academy available worldwide?

Yes! Codexa Academy is available globally. All courses are delivered online, and certifications are recognized internationally.

🎓 Certification & Verification

How do I get certified?

Follow these steps:

  1. Enroll in a course and complete all lessons
  2. Pass all assessments and final exams
  3. Complete identity verification
  4. Submit your certification application
  5. Receive your official certificate and ecosystem credentials

What is identity verification and why is it required?

Identity verification ensures that certifications are awarded to real, verified individuals—not fake profiles. This makes your certification trustworthy to employers and clients. It is a unique feature that sets Codexa Academy apart from competitors.

Do certifications expire?

No. Codexa Academy certifications have lifetime validity. Once earned, they never expire.

What is Verified Professional status?

When you earn a certification, you automatically receive Verified Professional status on Codexa Serve (our freelance marketplace). This badge increases client trust, helps you win projects 3x faster, and gives you access to premium opportunities.

🌐 Ecosystem Opportunities

What is Codexa Serve?

Codexa Serve is a freelance marketplace where certified Academy graduates work as Verified Professionals. Your certification gives you a competitive advantage—higher rankings, better credibility, and faster project wins.

What is Codexa Store?

Codexa Store is a digital assets marketplace where you can sell themes, plugins, templates, and other digital products. Academy-certified professionals can become Approved Vendors, unlocking vendor privileges without recurring fees.

Can I use the same account across all platforms?

Yes! One account works seamlessly across Academy, Serve, and Store. This is called the unified Codexa ID.

👨‍🏫 For Instructors

How do I become an instructor?

Visit our Become an Instructor page and submit an application. We review all applications to ensure quality standards.

How much can I earn as an instructor?

Instructors earn revenue-share from course sales. You get access to transparent earnings dashboards, performance metrics, and optimization tools to maximize your income.

Does Codexa Academy take a commission?

Yes, we operate on a revenue-sharing model. Details are provided during the instructor application process and are fully transparent in your earnings dashboard.

🏢 For Organizations

Can my company or college purchase bulk training?

Absolutely! We offer enterprise B2B solutions with bulk seat licensing, custom learning paths, and a dedicated Organization Management Portal. Contact sales@codexalabs.io for pricing.

What is the Organization Management Portal?

It is a B2B dashboard where you can add employees, assign courses, track team progress, generate reports, and manage bulk licensing—all from one place.

Can we customize training for our team?

Yes! Enterprise clients can create custom learning paths with mandatory certifications, deadlines, and skill prerequisites tailored to organizational needs.

💰 Payments & Pricing

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and digital wallets. International payments are supported via Stripe and PayPal.

Is there a refund policy?

Yes. If you have completed less than 20% of a course, you can request a refund within 30 days of purchase. See our Refund Policy for details.

Are there any hidden fees?

No hidden fees. Course prices are transparent. Once you purchase, you get lifetime access with no recurring charges.

Still Have Questions?

Our support team is here to help!

Contact Support